Facilities & Accessibility

The safety of our customers, colleagues and retailers is our number one priority.

We’d also like to remind any customers visiting us to please remember to wear a face covering.

Public Toilets

The public toilets are located on the lower mall near Café Brasilia. These include male and female toilets, accessible toilets, parent and child toilets and a baby feeding room and baby changing room.

Changing Places Toilet

Update: 25 June 2021 – Our Changing Places facilities is currently closed due to repair works. We apologise for any inconvenience this may cause

The Changing Places Toilet is situated on the upper mall, near to NatWest Bank, and can be identified by the following signage:


Changing Places toilets provide:

A RADAR key is required to gain access to the facility. Alternatively, please contact the Centre Management Office on 01926 450150 for access.

For Health and Safety reasons, we do not provide slings. Customers are asked to bring their own, which should be compatible with the loop system.

Lifts & Escalators

There is one set of escalators within the shopping centre located in the centre of the mall. Passenger lifts can be found at either end of the shopping centre, close to M&S and Superdry/Café Brasilia.

Disabled Parking

Disabled parking bays are located on level 4 of the car park, next to Shopmobility. These bays are slightly larger to allow those requiring extra space to manoeuvre out from the vehicle.
If all designated bays are unavailable, blue badge holders are permitted to park their vehicles within non-designated disabled parking bays for free. A valid blue badge must be displayed, with the expiry information clearly displayed upon the windscreen or dashboard.


Leamington Spa Shopmobility is located on level 4 of the public car park and is open Monday – Saturday 9.30am – 4.30pm.
They hire out mobility equipment at subsidised rates to help people of all ages who have difficulty getting around in Leamington. They help customers enjoy the shops and heritage of Leamington with the loan of powered and manual wheelchairs and scooters. Their hire service is also available for weekends and holidays, for those that need a longer loan period. They also sell a small range of mobility aids such as walking sticks and RADAR keys.
For further information please visit http://www.leamingtonshopmobility.org.uk/

Free Wifi

The Centre provides free Wifi through BT. Customers need to select BTWifi-RoyalPriors and provide their email address to connect.

Lost Property

Lost property is held in the Centre Management Office, accessed via the stairwell between Ernest Jones and Eurochange on the upper mall. Alternatively, please call the office on 01926 450150 or speak to a Royal Priors team member on the mall.